Account related

All topics related to accounts

The website shows an error when I input the code from Google Authenticator. What can I do?
Start Google Authenticator, go to Settings – Time correction for codes – Sync now. This should help you sync the timing of google verification codes.
Fri, 25 Oct, 2019 at 5:25 AM
Is my data safe?
Yes, REINNO uses top-grade encryption to protect your personal information and financial records. 
Fri, 25 Oct, 2019 at 5:25 AM
How do I protect myself from internet phishing?
Always check the address of the site you’re visiting. REINNO’s official website is https://reinno.io, and the REINNO platform is https://app.reinno.io. All ...
Fri, 25 Oct, 2019 at 5:27 AM
Why do I need to fill out the KYC form?
In order for REINNO to provide security for its investors, partners and customers, REINNO has to make sure the identities of its users are verified and real...
Fri, 25 Oct, 2019 at 5:28 AM
Why do I need to fill out my SSN?
REINNO uses Social Security Numbers to do credit checks. This will not affect your ability to take a loan. However, we do use this information for risk asse...
Fri, 25 Oct, 2019 at 5:28 AM
When will I receive a confirmation about my KYC application approval?
KYC approval can take as little as 15 minutes. However, in some cases it is possible for KYC verification to take up to 24 hours.
Fri, 25 Oct, 2019 at 5:28 AM
When will my SSN be confirmed?
SSN checks can take as little as 15 minutes. However, in some cases it is possible for SSN verification to take up to 24 hours.
Fri, 25 Oct, 2019 at 5:28 AM